Privacy Policy

This policy explains what information Your Comfort Air Pros ("we", "us") collects through yourcomfortairsolutions.info and our phone line, how it is used and the choices you have. Your Comfort Air Pros connects you with independent local HVAC contractors who perform the work.

Information we collect

• Information you give us. When you call (321) 478-0693 or send the request form, we collect what you share: your name, phone number, email address (optional), street and town, the type of heating or cooling system and a description of the problem.
• Call information. Calls may be logged with the calling number, date, time and length, and may be recorded for quality and training where the law allows. You will be told at the start of a call if it is recorded.
• Website usage. Like most websites, our hosting provider records basic technical data (IP address, browser type, pages visited, referring page). If analytics are enabled, they use cookies or similar technology to measure visits, click-to-call taps and form submissions.

How we use it

• To answer your call or request and arrange HVAC service.
• To pass your job details to the independent local HVAC contractor who will contact you and perform the work.
• To follow up about your request by phone, text or email, as you agreed on the form.
• To measure which pages and advertising bring in requests, and to improve the website.
• To meet legal obligations and prevent fraud or abuse.

Who we share it with

We share your contact and job details with the HVAC contractor assigned to your request, and with service providers that help run the website, phone line and forms (hosting, call handling, form processing, analytics). They may use it only to provide those services. We do not sell your personal information, and we do not share it with third parties for their own marketing.

We may disclose information if required by law, to protect someone's safety, or as part of a sale or reorganization of the business.

Texts and calls

If you consent on the form, we or the assigned contractor may call or text you about your request. Message and data rates may apply. Reply STOP to any text to stop receiving them. Consent is not a condition of service: you can always just call us.

Cookies and analytics

You can block or delete cookies in your browser settings. The site works without them. If we use Google Analytics or Google Tag Manager, Google's own privacy policy applies to the data it processes.

How long we keep it and how we protect it

We keep request records as long as needed to handle the job, answer follow-up questions and meet legal or tax requirements, then delete or anonymize them. We use reasonable administrative and technical safeguards, but no system can be guaranteed completely secure.

Your choices

You can ask what information we hold about you, ask us to correct it, or ask us to delete it, subject to legal record-keeping requirements. Call (321) 478-0693 to make a request.

Children

This website is meant for adults arranging home service and is not directed to children under 13.

Changes to this policy

We may update this policy. The date at the top shows the latest version. See also our terms of service.

Contact

Your Comfort Air Pros, serving Mount Joy, PA 17552 and nearby areas. Phone: (321) 478-0693, answered 24/7.